Welcome to Digital Solutions SA!
Founded in 2016 and located in the heart of the Jura, in Porrentruy, Digital Solutions SA helps companies and institutions face digital challenges through the integration of new technologies.
As an IT integrator and service provider, we help our customers to innovate and develop their new digital products.
We’re already present in Porrentruy, Basel, Lausanne, Geneva, Martigny and soon in Fribourg, Bern, Zurich and Delémont.
Combining agility, innovation and performance, we provide a team of highly qualified engineers tailored to the specific needs of each of our customers and prospects.
We are working on three areas:
- Integration and innovation
- Software development
- Robotic Process Automation
SEARCH PROFILE: Senior Business Analyst – Process Management Expert
- Occupancy rate: 100%.
- Duration: indefinite, but not more than 5 years
- Start date: May 1, 2024
YOUR MISSIONS :
- Elicit business needs to extract functional and non-functional requirements
- Analyze gaps between the desired solution (‘to be’) and the functional scope of the existing solution (‘as-is’)
- Analyze and model business activities, processes and organizations
- Write functional specifications based on use cases and entity models, covering functional and non-functional requirements,
- Describe functionalities in the form of user stories and acceptance criteria, and prioritize them in a backlog,
- Leading, federating and convincing to improve processes
QUALIFICATIONS :
- High personal integrity and ethics; ability to maintain absolute confidentiality and discretion with regard to information handled
- Ability to take initiative and work independently
- Active listening skills
- Fluency in oral and written communication in a complex organization
- Ability to negotiate and make proposals
- Creativity in the search for solutions
- Team spirit and ability to work with different people
- Availability, commitment and adaptability
- Constructive attitude to change
- Ability to work under stress
TRAININGS :
- HES diploma or bachelor’s degree in computer science or EPF engineering diploma or federal diploma.
- Minimum ITIL – Foundation training, certification a plus
- BPMN certification
- Business Analysis certification desired (e.g. PSPO, CBAP)
SKILLS :
Core competencies
- Mastery of Business Analysis techniques
- Proficiency in BPMN modeling language and modeling tools
- Experience in quality system process modeling
- Significant hands-on experience in process management and improvement
- Experience in communication and process coaching
- Knowledge of Business Process Management (BPM)
- Ability to lead workshops with different stakeholders using agile and collective intelligence techniques
- Ability to specify business and system requirements in the form of use cases and user stories
- Ability to write test plans and supervise user testing and acceptance campaigns
Additional skills
- Knowledge of Lean concepts for assessing the situation of a production process and proposing avenues for improvement.
- Ability to propose organizational improvements
- Ability to communicate with internal and external stakeholders, and in particular to maintain a climate of trust, listen to their needs and respond to them in the best possible way, adapting one’s discourse according to the interlocutor.
- Ability to integrate and work as part of a team, to collaborate and federate multidisciplinary teams in a matrix-type environment
- Knowledge of quality standards (ISO) and related methodologies (CoBIT, Lean, etc.)
