Welcome to Digital Solutions SA!
Founded in 2016 and located in the heart of the Jura, in Porrentruy, Digital Solutions SA helps companies and institutions face digital challenges through the integration of new technologies.
As an IT integrator and service provider, we help our customers to innovate and develop their new digital products.
We’re already present in Porrentruy, Basel, Lausanne, Geneva, Martigny and soon in Fribourg, Bern, Zurich and Delémont.
Combining agility, innovation and performance, we provide a team of highly qualified engineers tailored to the specific needs of each of our customers and prospects.
We are working on three areas:
1. Integration and innovation
2. Software development
3. Robotic Process Automation
PROFILE WANTED: Senior Operations Engineer (M/F)
Location: Geneva
Type of contract: CDI
Occupancy rate: 100%.
YOUR MISSIONS :
- Carry out the actions required to integrate, test and put applications into production, with the aim of ensuring optimum operability and meeting the expected level of service.
- Participate in defining the technical architecture of the application to be implemented.
- Install, configure and parameterize applications in different environments.
- Implement or have implemented the operating assets (probes, batches, tests, deployment industrialization) defined in the previous phases.
- Draft/complete the application’s operating documentation, submit it to the relevant stakeholders for validation, and reference operating assets in the appropriate repositories (ITSM-CMDB and ITAM in particular).
- Carry out the technical acceptance of the application, including verification of operability requirements.
- Contribute to the deliverables expected by the Point PEPSIC Pre-production.
- Lead the changeover to IT Operations staff to minimize N2 operations.
- At the request of the department/sector manager or a service manager, pickets and interventions outside standard working hours.
- At the request of “Run” service managers (operating incidents, IT production management and desktop publishing), 2nd-level intervention on production incidents and routine production actions.
- Take charge of change coordination: carry out impact analyses, define timetables and roll-back plans.
- Lead and participate in due diligence projects (business takeovers).
- Lead and participate in Operations department projects aimed at developing tools and practices.
- Actively participate in various actions to continuously improve practices and tools, in particular to minimize “Run” interventions.
TRAININGS :
- HES diploma or bachelor’s degree in computer science or EPF engineering diploma or federal diploma.
SKILLS :
- Good knowledge of DevOps principles and associated deployment tools: Git, Ansible, GoCD.
- Experience of a scheduling tool (production plan design, implementation of scheduling chains, execution monitoring), BMC/Control-M.
- Experience of an application monitoring tool: Nagios, HP/BSM, Splunk, Jmeter
- Comprehensive IT skills and good knowledge of the component families of an infrastructure environment (access, applications, databases, storage, servers, virtualization, security, etc.), with particular emphasis on system administration.
- Good command of Windows Server (2016, 2019 and 2022) and Linux/Unix environments.
- Proficiency in at least two of the following middlewares: Apache, Tomcat, Jboss, IIS.
- Good command of shell scripting: korn shell, Powershell.
- Application deployment automation skills: yaml and Ansible.
- Good knowledge of ITIL v4 processes and best practices (validated by ITIL V4 certification) and more specifically in the Service Transition field.
- Skills in the principles and tools associated with containerization: Docker, Helm, OpenShift, Terraform, Kubernetes, ArgoCD, GitLab CI/CD, Spinnaker, Kaniko, Tekton.
- Experience in monitoring containerized solutions using Prometheus and Grafana tools.
- Competence in HP/Performance Center and Compuware/Dynatrace load testing and diagnostic tools.
- ETL operation skills.
- Experience in deploying software packages on infrastructure platforms.
- Experience in operating Cloud services such as IAAS and PAAS, and software hosting platforms: vRealize.
- Competence in technical solutions, including use of the Python language, Django framework and Swagger API.
- Experience of an integration test automation tool: Robot Framework.
- Experience in deploying applications and implementing operating assets in the field of “online” services dedicated to citizens and requiring a high level of availability: eformular, communication sites, etc.
LANGUAGES :
- Excellent command of the French language
- Technical English
