PRIVACY POLICY

1 – Introduction
We take the protection of your personal data very seriously and process your personal data in accordance with data protection regulations.

2 – Data controller
DIGITAL SOLUTIONS SA
Rue de la Roche-de-Mars 5
CH-2900 PORRENTRUY
+41 32 467 11 09
contact@digital-solutions.io

3 – Data collection and processing
When you visit our website, we collect standard connection data. If you register or contact us via a form, we also collect the data you provide.

4 – Purposes of processing
Your data is processed for :

  • Responding to your requests: If you contact us via our contact form, by e-mail or by any other means of communication, we use your data to process your request, provide you with assistance or information, and monitor the quality of our customer service.

  • Improving our website: We analyze user behavior and interactions on our website to understand how our visitors navigate, which pages are most popular, and where they encounter problems. This enables us to optimize the design, content and functionality of our site, ensuring a better user experience.

  • Marketing and advertising: With your consent, we may process your data to send you newsletters, promotional offers or inform you of new developments concerning our services. You have the right to unsubscribe from these communications at any time.

  • Security and fraud prevention: We process certain data, such as IP address or site behavior information, to detect and prevent possible fraudulent or malicious activity, thus guaranteeing the security of our platform and our users.

  • Compliance with legal obligations: In certain cases, we may be required by law to collect, store and share certain data, for example, for tax purposes or in response to requests from the judicial authorities.

5 – Legal basis for processing
The Federal Data Protection Act (DPA) stipulates that any processing of personal data must have a valid legal basis. We process your data on the basis of :

  • Consent: In some cases, we process your personal data on the basis of your explicit consent. This means that you have been informed in a clear and transparent manner about the specific processing of your data and that you have accepted this processing. You have the right to withdraw your consent at any time, which will not affect the lawfulness of the processing carried out prior to such withdrawal.

  • Legitimate interests: In certain cases, we process your data on the basis of our legitimate interests or those of a third party. These interests may include, for example, improving our website, fraud prevention, or marketing. Where we rely on legitimate interests, we always strike a balance to ensure that your rights and interests are not compromised.

  • Legal obligations: Sometimes we are obliged to process your data in order to comply with a legal obligation. This could include, for example, providing information to tax authorities or keeping records for specified periods.

  • Protection of vital interests: Although less common for most websites, we may process your data if this is necessary to protect your vital interests or those of another person. This could apply, for example, in a medical emergency.

6 – Data retention
We retain your data for as long as is necessary for the purposes for which it was collected or as required by law.

7 – Rights of persons concerned
You have the right to request access to, rectification or deletion of your data, or to object to its processing. To exercise these rights, please contact us at [email de contact].

8 – Data transfer abroad
We do not transfer your data outside Switzerland, except for :

  • Google Analytics 4 We use Google Analytics 4, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers outside Switzerland. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
    We have activated IP anonymization, which means that Google will truncate/anonymize the last byte of the IP address for members of the European Union as well as for other parties to the Agreement on the European Economic Area.
    You can refuse the use of cookies by selecting the appropriate settings on your browser. In addition, you can prevent the collection and use of data related to your use of the site (cookies and IP address) by Google by downloading and installing the browser plug-in available via the following link:Link to Google Analytics deactivation plugin.


9 – Data security

We have implemented technical and organizational measures to protect your data against loss, manipulation or unauthorized access.

10 – Cookies and tracking technologies
When you visit our website, we use various technologies to collect and store information, and this may include the use of cookies or similar tracking technologies. This is what it means:

  • What is a cookie? A cookie is a small text file sent to your browser by a website you visit. It helps the site remember information about your visit, such as your preferred language and other settings. This may make your next visit easier and the site more useful to you.

  • Types of cookies we use :

    • Essential cookies: These cookies are vital for the proper functioning of our site. They allow you to browse our site and use its features.
    • Analytical cookies: These cookies collect information on how visitors use our website, for example, which pages visitors consult most often and whether they receive error messages.
    • Functional cookies: These allow the website to remember the choices you’ve made (such as your username, language or region) and provide enhanced, more personal functionality.
    • Advertising or targeting cookies: These cookies are used to show you relevant advertising on or off our site. They also collect information about your browsing behavior to make advertising more relevant to you.
  • Cookie management: You have control over whether or not cookies are accepted. Most web browsers automatically accept cookies, but you can usually modify your browser settings to refuse cookies if you prefer. If you choose to refuse cookies, this may affect certain features or services of our website.

  • Other tracking technologies: In addition to cookies, we use other tracking technologies such as pixels and embedded scripts. These technologies enable us to understand user behavior, improve our website and offer a personalized user experience.

11 – Changes to the declaration
We reserve the right to modify this declaration of confidentiality at any time. Changes will be published on our website.